legal
Legal documents
The agreements and policies that govern ARC — written in plain language and drafted for Lebanese law. Questions? Write to arc7solutions@gmail.com.
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Terms of Service
The agreement between ARC and your business: plans, billing, your data, and your rights under Lebanese law.
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Privacy Policy
What ARC collects, why, where it is stored, and your rights under Lebanese Law No. 81/2018.
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Data Processing Agreement
How ARC processes the personal data your business stores in the platform — roles, security, breach notification.
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Service Level Agreement
ARC's uptime target, backup schedule, support hours, response times and maintenance windows.
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Acceptable Use Policy
The rules for using ARC: no malware, attacks, spam, AI abuse or reverse engineering.
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Cookie Policy
The cookies witharc.app and the ARC application use: essential session tokens and website analytics.
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Refund Policy
How refunds work for ARC monthly and annual subscriptions, trials, and billing errors.
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Security Policy
How ARC protects your business data: encryption, isolation, backups, monitoring and responsible disclosure.
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Data Retention Policy
How long ARC keeps invoices, deleted accounts, backups and logs — aligned with Lebanese record-keeping law.
